Exams

The purpose of final exam questions is to ensure the end-user understands and remembers the most important information from the training. The best quiz questions present scenarios that our end-user will have to think through before choosing a response. Remember that questions specifically related to safety/safe practices will almost always be better than purely definition-based questions.

As you write your written exam, be thinking about how the information could translate to more engaging interactive questions.

Note: We do not pose final exam questions related to information in the introduction or solely listed in graphics.

Guidelines

We expect quality, well thought out questions for each course.

The length requirements for final exams are:

< 100 slides, at least 10 questions

100 – 200 slides, 10 – 20 questions

201 – 300 slides, 20 – 25 questions

301 – 400 slides, 25 – 30 questions

> 400 slides, at least 30 questions

For the written exam, you are allowed to format your questions as multiple choice, multiple response, or True/False. These will not be interactive. 

True/False

If you want to use a True-False question, try to add an explanation to the answers that explain why they are correct. Also, note that you do not need to put “True/False:” at the beginning of a true-false question. That is implied by the answers being true or false.

You should always correctly punctuate your questions or true-false statements. However, you should not put periods at the end of the answers unless they are complete sentences. 

Examples

Here are some examples of good and bad questions:

Good:

What is the first thing you should do after an accidental cut?

a. Wash your hands

b. Clean the wound

c. Apply a bandage

d. Go to the hospital

Bad:

What should you do after an accidental cut?

a. Wash your hands

b. Clean the wound

c. Apply a bandage

d. All of the above

Good:

A 36-foot piece of cargo weighs 2,500 pounds and isn’t prevented from forward movement. What is the minimum number of tiedowns needed for this piece of cargo?

a. 6 tiedowns

b. 3 tiedowns

c. 5 tiedowns

d. 4 tiedowns

Bad:

You should use 5 tiedowns when your cargo is 6 feet and weighs 2,500 pounds and isn’t prevented from forward movement.

a. True

b. False

Good:

Employee #1 has been irritable, anxious, and nearly passed out during his shift. Which type of fatigue is he most likely experiencing?

a. Physical Exhaustion

b. Mental Exhaustion

c. Emotional Exhaustion

d. Burnout

Bad:

What are the symptoms of burnout?

a. Irritability

b. Anxiousness

c. Underperformance at work  

d. All of the above 

Online Quiz Questions

After creating your written exam, you will be prepared to adapt it for the online version. Take note that the information you cover in the written exam should still be covered in your online quiz; you just have the freedom to express it in a different format.

You may also choose to synthesize information from several written exam questions into a single online quiz question. For that reason, we will not impose length requirements for the online quiz. Write as many online quiz questions as you need to cover everything you put into the written exam. However, you should not take longer than a few hours to write your written exam and convert it into an online quiz format.

Here are the approved question types for online courses:

• Multiple Choice
• Multiple Response
• Sequence
• Matching
• Select from Lists
• Drag the Words
• Drag and Drop

Note: Only use "Fill-In-the-Blank" questions for numerical answer choices ( i.e. 6 + 2 = _____.).  Use the "Drag the Words" option for anything else, as it gives you the option to have a word bank.

Note: For Multiple Response questions, always include the phrase "Select all that apply." This makes it more clear that there may be multiple correct answers.

The unapproved question types for online courses are:

• True/False
• Short Answer
• Numeric
• Fill-In-the-Blanks
• Hot Spot
• Likert Scale
• Essay

Feedback

You will be required to include feedback on every question, for both correct and incorrect answers. If your feedback will be longer than three sentences, use an INFO SLIDE instead. 

Feedback should identify the correct answer for the question. Rather than simply repeat the question in answer format, try to add additional helpful information in your feedback. 

Branching

You may choose to include a branched question following a computational-type question, such as the load chart example. Do not use branching simply for the purpose of continuing a story. It should only be used to provide additional practice for must-know information. We will limit the branch to one question.

Template

To create your online quiz, make sure you use the 1_Quiz Template saved here:

• K:\1__Online\1 - Online Training\1-eLearning Courses\5 - iSpring Quizzes

Saving

After creating the online version of your exam, save it inside the correct folder here:

• K:\1__Online\1 - Online Training\1-eLearning Courses\5 - iSpring Quizzes

After you’ve completed writing your online quiz questions, you must have you must have an editor or a coordinator review them. Once they’ve approved your online quiz, you may insert the questions into the online version of your course.